RETURN POLICY

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Return Policy

 

Return and Refund Policy

At DigiSoftCare, we strive to ensure customer satisfaction by providing high-quality digital software products. Please read our return and refund policy carefully before making a purchase.

1. Eligibility for Refunds

Due to the nature of digital software products, refunds will only be granted under the following conditions:

  • The product was not delivered as described.
  • The software license key is invalid or unusable, and no replacement is available.
  • A duplicate purchase was made accidentally.

Refund requests must be submitted within 7 days of the purchase date.

2. Non-Refundable Products

Refunds will not be issued for the following:

  • Products that have been successfully downloaded, activated, or used.
  • Issues caused by customer negligence, such as loss of a license key or failure to meet system requirements.
  • Change of mind after purchase.

3. How to Request a Refund

To request a refund, please contact our support team at:

4. Processing Refunds

Once your refund request is reviewed and approved, we will process the refund within 7–10 business days. The refund will be credited back to your original payment method.

5. Contact Us

If you have any questions or concerns about our return and refund policy, please feel free to reach out:

Thank you for choosing DigiSoftCare!